- Most items are shipped via Delhivery or IndianPostal Service (USPS) and take approximately 5-8 business days to be delivered.
- Tracking numbers will be sent to the email address provided with the purchase once your order is shipped.
- All the orders are shipped within 7 working days.
- PLEASE BE SURE THAT YOUR SHIPPING ADDRESS IS COMPLETE AND ACCURATE, THIS INCLUDES APARTMENT NUMBERS, CORRECT PINCODE, ETC.
- The Duende Box does not claim responsibility for any packages once they are shipped. If your tracking information states that your package was delivered and you have not received it, please contact us immediately.
- Any packages returned to The Duende Box because of an incorrect address can be resent, but the customer has to pay the shipping again.